Privacy notice
Ambas Foods · 226–248 Every Street, Nelson, Lancashire, BB9 7BS
Who is responsible for your information
Ambas Foods, 226–248 Every Street, Nelson, Lancashire, BB9 7BS, +441282950459, is the data controller for the information you give when you order. That means this shop decides what is collected and why, and it is the shop you should contact about it.
The shop's online ordering runs on TILLD, software provided by SwitcherMate Ltd. TILLD holds and handles your details only on the shop's instruction, as its processor, under a written agreement. If you ask TILLD about your data they will pass your request to the shop and tell you they have done so.
What is collected, and why
| What | Why | Lawful basis |
|---|---|---|
| Your name and mobile number | To prepare your order and contact you about it | Performing our contract with you |
| Your email, if you give one | To send your receipt and order updates | Performing our contract with you |
| Your delivery address | Only when you choose delivery — to bring your order to you | Performing our contract with you |
| What you ordered, and when | To pick and fulfil it, handle refunds, and keep the shop's accounting and food-safety records | Contract, and our legal obligations |
| Loyalty points, if you join | To hold the points you earn and let you spend them | Performing our contract with you |
| Marketing preferences | Only if you tick to receive offers | Your consent — withdrawable at any time |
🔒 Your card details are never held by the shop
Card payments are taken by Stripe, a regulated payment provider. Your card number is entered directly into Stripe's own secure form and is never seen or stored by Ambas Foods or by TILLD. The shop only ever sees that a payment succeeded, for how much.
Who else sees your information
- TILLD — the shop's ordering software, as its processor.
- Stripe — to take the payment.
- A courier — only for a posted order, and only the name, address and contact needed to deliver it.
- A delivery app — only if you ordered through one (for example Uber Eats, Deliveroo or Just Eat); the app passes your order to the shop.
- Clerk — only if you create an account or sign in, to hold your sign-in details securely.
Your information is never sold, and never shared for anyone else's marketing.
How long it is kept
Order records are kept while the shop is legally required to hold them — HMRC requires business records for six years, and food businesses must keep traceability records. Marketing consent is kept until you withdraw it. A loyalty account is kept until you ask for it to be closed.
Your rights
You can ask the shop to give you a copy of your information, correct it, delete it, restrict or object to how it is used, or send it to someone else. You can withdraw marketing consent at any time. Ask Ambas Foods on +441282950459 or in the shop.
Some information cannot be deleted on request where the shop must keep it by law — a completed order that belongs in its accounts, for example. The shop will tell you if that applies and delete what it can.
If you are not happy with how the shop has handled it, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This shop uses only what is needed to make ordering work — keeping your basket, keeping you signed in, and remembering the shop you are on. There is no advertising tracking and nothing is shared with ad networks. Clearing your browser data removes it.
Privacy · Terms · Back to the shop
Online ordering for Ambas Foods is provided by TILLD,
a trading name of SwitcherMate Ltd (company 16568958),
which handles this data on the shop's instruction as its processor.